What this is: A quarterly review system that answers the one question every team member is silently asking: How am I doing? Run this with every team member quarterly. It should be a two-way conversation, not a report card. Have them self-assess before you share your feedback.


Review Details

Team Member Name:

Role:

Reviewer:

Date:

Review Period:


Employee Net Promoter Score (ENPS)

On a scale of 1-10, how likely are you to recommend this role to a friend or family member?

Score (circle one): 1    2    3    4    5    6    7    8    9    10

Why that score?


5-Category Assessment

Rate yourself 1-10 in each area. Be honest — this is a starting point for conversation.

Category Description Self Score Manager Score
Role Knowledge & Skill Do you have the technical and operational knowledge needed to do this role at a high level?
Punctuality & Reliability Do you show up on time, meet deadlines, and follow through consistently?
Attention to Detail Do you catch errors, take pride in your work, and go beyond the minimum?
Customer / Client Experience Do clients enjoy working with you? Do you represent us well?
Internal Communication Do you respond quickly, over-communicate, and keep the team informed?
TOTAL

Discussion Questions

What is going well in your role?